Returns
We hope you love your Pebble and Stone purchase just as much as we do! However, if you do have a change of mind you are welcome to return it to us within 30 days of receiving your order in exchange for a store credit. For all Returns and exchanges please email info@pebbleandstone with your order number and the items you'd like to return. Once we have received your items you will be issued a credit note for the cost of those items, enabling you to repurchase any new products from our website.
Children’s wear: Eligible for an exchange or store credit only (no refunds for change of mind).
Items must be unworn, in original condition, and include original packaging.
No returns on last chance sale items.
Return Shipping
Customers are responsible for return shipping costs.
We recommend using a trackable shipping service, as we cannot be responsible for lost parcels.
Credit Note
A credit note is available for your original order amount (excluding postage) valid for 12 months. We will email you a unique code issued as a gift card to be entered upon checkout.
Shipping and Returns
Orders are packed and dispatched within 1-3 business days from when the order is placed. All orders are sent from Northern Rivers NSW.
Please note we are currently shipping within Australia only. We're working on expanding internationally, so stay tuned for updates!
Shipping within AUSTRALIA
Standard Shipping (2–8 business days): $12.00 flat rate
Express Shipping (1–4 business days): $16.00 flat rate
Once your order has been handed over to Australia Post, it is out of our control, and we are not responsible for any delays that may occur during transit.