Returns

We hope you love your Pebble and Stone purchase just as much as we do! However, if you do have a change of mind you are welcome to return it to us within 30 days of receiving your order in exchange for a store credit. For all Returns and exchanges please email info@pebbleandstone with your order number and the items you'd like to return. Once we have received your items you will be issued a credit note for the cost of those items, enabling you to repurchase any new products from our website. 

• Children’s wear: Eligible for an exchange or store credit only (no refunds for change of mind).

• Items must be unworn, in original condition, and include original packaging.

• No returns on last chance sale items.

Return Shipping

• Customers are responsible for return shipping costs.

• We recommend using a trackable shipping service, as we cannot be responsible for lost parcels.

Credit Note

A credit note is available for your original order amount (excluding postage) valid for 12 months. We will email you a unique code issued as a gift card to be entered upon checkout.

International Shipping Disclaimer

Thank you for shopping with us! We're happy to offer international shipping to bring our products to you, wherever you are. Please be aware of the following regarding international orders:

* Customs, Duties, and Taxes: You are responsible for any and all customs fees, duties, taxes, and other charges assessed by your country's customs authorities. These charges are not included in the item price or shipping cost. Please check with your country's customs office to determine what these additional costs will be prior to ordering.

* Shipping Times: International shipping times vary depending on the destination and customs processing. The estimated delivery time provided at checkout is an estimate only and not a guarantee. Delays may occur due to customs clearance or other unforeseen circumstances.

* Shipping Address: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

* Restricted Items: It is your responsibility to ensure that the items you are purchasing are allowed to be imported into your country. We are not responsible for any items seized by customs authorities.

* Currency: All transactions are processed in AUD. Your bank or credit card company may charge a conversion fee.

By placing an international order, you acknowledge that you have read and understand this disclaimer. If you have any questions, please contact our customer service team.